TRAINED AI ASSISTANTS
Your Team That Never Sleeps
Sarah
Inbound Assistant
Captures
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Patient name and contact information
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Appointment request or reason for calling
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Provider or specialty requested
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Insurance details (if needed)
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Urgency of the request
Automatically
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Routes calls to the appropriate staff
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Handles routine scheduling and patient inquiries
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Sends appointment confirmations and reminders
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Escalates complex requests to a live team members
Forms
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Collects new patient intake forms
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Sends consent and registration forms
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Captures insurance and referral information
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Delivers forms securely via SMS or email
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Organizes completed forms for your staff
Marco
Outbound Assistant
Appointment Reminders
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Calls patients with upcoming appointment reminders
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Confirms, reschedules, or cancels appointments
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Reduces missed appointments and no-shows
Patient Follow-Ups
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Checks in with patients after appointments or procedures
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Shares post-visit instructions and care reminders
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Escalates concerns to your staff when needed
Preventive Care & Recall Campaigns
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Reminds patients about annual wellness visits and preventive screenings
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Contacts patients due for follow-up appointments or recurring care
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Notifies patients about vaccination and health maintenance reminders
STREAMLINE EVERYDAY PATIENT COMMUNICATION
Our AI assistant automates routine conversations so your front office can spend less time answering repetitive questions and more time supporting patients.
New Patient Lead Capture and Qualification
Convert phone inquiries into scheduled appointments by collecting contact information, qualifying new patients, and routing requests to the appropriate department.
Voice Forms
Collect patient information, insurance details, consent forms, referral information, and intake documentation before appointments to reduce administrative work and speed up check-in.
Appointment Scheduling
Allow patients to schedule, reschedule, or cancel appointments through natural conversations without waiting on hold.
Intelligent Call Routing
Identify urgent requests and seamlessly transfer patients to the appropriate team member while handling routine inquiries automatically.
Frequently Asked Questions
Provide instant answers to common patient questions.
Multilingual Patient Support
Provide consistent communication for diverse patient populations with multilingual conversations.
Designed for Medical Facilities
HIPAA Compliant
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Building-specific questions
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Special access instructions
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Safety prompts
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Optional translation for multilingual communities
Multi-Channel Notifications
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Email summaries
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SMS confirmations
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Automated reminders
Seamless Integration
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API
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Secured email
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Webhooks
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Shared inbox workflows
Ready-to-Work Trained AI Assistants
Voice
Dynamic Interaction
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Speaks professionally and compassionately with patients, caregivers, healthcare staff, and referral partners.
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Uses healthcare-specific language and guided conversations to accurately collect patient information, appointment requests, and intake details.
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Handles interruptions naturally and adapts to real-world healthcare environments where patients may be anxious, in pain, or calling with urgent concerns.
24/7 coverage
Faster response, higher renewals
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Assists patients 24/7—even after hours, on weekends, and during holidays when your office is closed.
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Ensures appointment requests, patient inquiries, and urgent communication are never missed.
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Delivers uninterrupted patient support during peak call times, reducing hold times and easing the workload on your front desk.
Trained Assistants
Easy Integration
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Customized for medical practices, specialty clinics, outpatient centers, hospitals, and multi-location healthcare organizations.
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Follows your organization's scheduling workflows, patient communication protocols, and call routing procedures.
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Securely captures and organizes patient interactions, appointment requests, and intake information to support HIPAA-compliant documentation and operational workflows.