AI VOICE
ASSISTANTS
FOR
SCHOOLS

Maintenance Intake & Outbound AI Assistants free your facilities team from phone burdens so issues move to resolution faster

Resolve issues faster with zero phone-handling burden.

TRAINED AI ASSISTANTS

Your Team That Never Sleeps

Sarah

Maintenance Assistant

Building name and specific room/area
Type of issue (electrical, plumbing, HVAC, safety, grounds, etc.)
Urgency level
Any safety risks to students or staff
Contact information for follow-up
Applies rules aligned with school board standards
Immediate escalation for high-risk issues (e.g., water leaks, broken entry doors, electrical hazards)
Routine routing for non-critical issues (e.g., loose fixtures, minor repairs)
Can request optional photos via SMS to support more accurate triage

Marco

Outbound Assistant

After a work order is created, the assistant calls approved contractors with:

Scope of work
Required tools or equipment
School access instructions
Expected arrival window
Confirmation request
Ensures contractors receive all essential details in one clear, recorded interaction.
Remind contractors of upcoming appointments
Confirm arrival and completion
Notify facility managers of delays or missed confirmations

Facilities teams spend less time answering phones and more time solving problems.

Every intake is complete, structured, and ready for your maintenance system.

Urgent issues are captured instantly—even when offices are closed.

Outbound calls are automated, timely, and clear—reducing delays and errors.

Every call, confirmation, and update is logged for oversight and performance review.

Dynamic Interaction

Speaks clearly and calmly with teachers, staff, custodians, and contractors.
Uses school-appropriate language and structured questions to capture accurate maintenance details.
Handles interruptions smoothly and adapts to real-world school environments where callers may be stressed or pressed for time.

Faster response, higher renewals

Captures issues instantly—even after hours, during weekends, or when offices are closed.
Ensures urgent problems (HVAC outages, leaks, security door failures) are never missed.
Provides uninterrupted support during peak times like morning rush, lunch, and dismissal.

Easy Integration

Pre-configured for school layouts, building zones, portables, gymnasiums, labs, and specialty rooms.
Follows school board escalation rules, safety protocols, and contractor workflows.
Records and structures information in an audit-ready format compliant with school board administration and reporting expectations.